Enhancing the guest experience at Kamana Lakehouse
As the highest altitude accommodation in Queenstown, Kamana Lakehouse is a 4.5 star luxurious boutique hotel that offers unmatched views of the lake and The Remarkables mountain range. We’re proud to be the hotel’s trusted technology partner as they continue to modernise their processes and guest experiences.
Our partnership
Technology plays an important role in luxury hospitality and Kamana Lakehouse wanted to enhance their guest experience with a high-performance networking solution across all their rooms and spaces, including a TV casting solution so guests can stream and enjoy their own content when staying at Kamana.
The hotel also wanted to improve their operational efficiency by deploying a housekeeping management software that can be integrated with their existing systems.
TSA solutions
Designed and installed a complete hotel WiFi networking solution from start to finish with high-performance hardware and software systems
Integrated our TV casting solution that is available in all 73 rooms for guests to cast and stream directly from their personal devices on a secure network
Built a custom housekeeping software (web and app based dashboards) to manage housekeeping and maintenance tasks more efficiently with data-driven decisions
Results
Fast and reliable WiFi connectivity anywhere in the hotel: By optimising the hotel’s WiFi network performance, we’ve helped to minimise network downtimes, solve WiFi black spots and/or weak signal areas, as well as future-proofing their network capacity to handle the ever-increasing connected devices.
Enhanced guest experience with in-room TV casting: All guests can now cast and catch up on their own shows on the big screen without needing to sign into apps on the TV
Measurable time and cost savings: With real-time data and visibility across their housekeeping operations, the new software has helped staff create more efficient and simplified ways of working by automating repetitive admin tasks and speeding up communications across teams.
